Getting error while installing a Harvest workbench

Products

• CA Harvest Software Change Manager - OpenMake Meister

Issue/Introduction

We are trying to install Harvest workbench but it is throwing an error as “Error 2203.Database:C:\CA Harvest Software Change Manager v13 Client 64 Bit.msi. Cannot open Database file. System error-2147287008”.Can you please help us here.

Cause

They had executed the installer's MSI file rather than the setup.exe. When there is a setup.exe and an MSI file provided, it is always preferred to use the setup.exe.

Environment

SCM v13.x
Windows platform

Resolution

They tried again, executing the setup.exe and it resolved the problem.