rsp probe raise process down alarm incorrectly

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

rsp probe raise process down alarm incorrectly although the process is running.
 

Environment

rsp 5.11 or lower
Monitoring target machine is Linux.
 

Cause

A single quotation (that present in its process cmdline) was causing an internal error in the process status recognition.
This caused incorrect process status recognition.

 

Resolution

1. Deactivate rsp probe.
2. Replace Processes.lua (in Lua folder) with attached.
3. Activate rsp probe.

(*) This has been incorporated into rsp 5.12