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rsp probe raise process down alarm incorrectly

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Article ID: 112374

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

rsp probe raise process down alarm incorrectly although the process is running.
 

Cause

A single quotation (that present in its process cmdline) was causing an internal error in the process status recognition.
This caused incorrect process status recognition.

 

Environment

rsp 5.11 or lower
Monitoring target machine is Linux.
 

Resolution

1. Deactivate rsp probe.
2. Replace Processes.lua (in Lua folder) with attached.
3. Activate rsp probe.

(*) This has been incorporated into rsp 5.12
 

Attachments

1558536735236Processes.lua get_app