Database Test For New AutoSys Instance Config Failing
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Article ID: 112364
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Updated On:
Products
iDash Workload Automation
Issue/Introduction
The Oracle database connection test for a new AutoSys instance configuration in iDash is failing with no specific error.
Environment
Release: Component: AEIDSH
Resolution
The specific error encountered when iDash attempts to connect with Oracle for an AutoSys database connection test will be logged in either the <IDASH_HOME>/log/info.log or <IDASH_HOME>/log/error.log. Check these logs to determine specific error and address based on the error content. Typical root causes are...
Incorrect jdbc connection string leading to Oracle network/connection error Incorrect schema owner specification. This should be "aedbadmin" for all 11.3+ AutoSys instances Incorrect database user password