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Agile Central On Premise: Not getting a Network Manager TUI screen. Getting Login prompt instead.

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Article ID: 112314

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Updated On:

Products

CA Agile Central On Premise (Rally) CA Agile Central SaaS (Rally)

Issue/Introduction



We are installing the On-Prem vmware image for the first time. We are following the installation guide
In page 7, we are not getting the Network Manager TUI screen. Instead we are getting a login prompt to the Linux box.
We confirmed with our vSphere Manager that our VM image does not have an IP Address.

Why is that? How can we resolve?

So, we are not getting this screen:

<Please see attached file for image>

User-added image

Instead, we are getting this screen:

<Please see attached file for image>

User-added image

Environment

Release:
Component: ACPREM

Resolution

The reason this is happening is if upon initial run of the OVF file you choose to quit or close the Network Manager TUI screen. 
This screen is a mandatory screen and should not be quit, ignored or closed.

In this condition you will need to download a new clean copy of the OVF file from the CA Support Site and go through the installation again.

Additional Information

More information on On-Premise edition, see: https://help.rallydev.com/onpremise-edition

More on On-Premise Control Panel functions: https://help.rallydev.com/rally-control-panel-0

Attachments

1558696697202000112314_sktwi1f5rjvs16ins.png get_app
1558696695122000112314_sktwi1f5rjvs16inr.png get_app