OSB Java Agent Error Java.lang.NoSuchMethodException: java.lang.Object.getRef()

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• INTROSCOPE

Issue/Introduction

We recently installed APM Agent 10.5.2.52 on a Weblogic 12c instance. The application team has noticed the following in their logs. I have a suspicion that this is only an error being logged by APM, and that APM is not the cause, but would like to see if you have any insights. Also not seeing the Business Services, Proxy Services, Pipelines metrics

java.lang.NoSuchMethodException: java.lang.Object.getRef() at java.lang.Class.getMethod(Class.java:1786) at com.wily.powerpack.alsb.nameformatter.OutboundTransportSenderNF.INameFormatter_format(OutboundTransportSenderNF.java:25) at com.wily.introscope.agent.trace.ATracerFactory.customFormat(ATracerFactory.java:287) at com.wily.introscope.agent.trace.ATracerFactory.runtimeFormat(ATracerFactory.java:461) at com.wily.introscope.agent.trace.ATracerFactory.formatParameterizedName(ATracerFactory.java:480) at com.wily.introscope.agent.extensions.trace.MapEnablingTracer.getMapComponent(MapEnablingTracer.java:251) at com.wily.introscope.agent.extensions.trace.MapEnablingTracer.ITracer_startTrace(MapEnablingTracer.java:130) at com.wily.introscope.agent.trace.InvocationData.IMethodTracer_startTrace(InvocationData.java:1356) at com.bea.wli.sb.pipeline.PipelineContextImpl.doDispatch(PipelineContextImpl.java) at com.bea.wli.sb.pipeline.PipelineContextImpl.dispatch(PipelineContextImpl.java:491) at stages.routing.runtime.RouteRuntimeStep.processMessage(RouteRuntimeStep.java:186) at com.bea.wli.sb.stages.StageMetadataImpl$WrapperRuntimeStep.processMessage(StageMetadataImpl.java:384) at com.bea.wli.sb.pipeline.components.RouteNode.doRequest(RouteNode.java:137) at com.bea.wli.sb.pipeline.components.Node.processMessage(Node.java:82) at com.bea.wli.sb.pipeline.PipelineContextImpl.execute(PipelineContextImpl.java:902) at com.bea.wli.sb.pipeline.components.Router.processMessage(Router.java:209) at com.bea.wli.sb.pipeline.MessageProcessor.processRequest(MessageProcessor.java:89) at com.bea.wli.sb.pipeline.dispatcher.PipelineDispatcher$1.run(PipelineDispatcher.java:142) at com.bea.wli.sb.pipeline.dispatcher.PipelineDispatcher$1.run(PipelineDispatcher.java:138) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:368) at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:163) at com.bea.wli.sb.util.security.SecurityUtils.executeAs(SecurityUtils.java:102) at com.bea.wli.sb.security.WLSSecurityContextService.executeAs(WLSSecurityContextService.java:55) at com.bea.wli.sb.pipeline.dispatcher.PipelineDispatcher.dispatch(PipelineDispatcher.java:136) at com.bea.wli.sb.service.handlerchain.handlers.ServiceInvoker.dispatch(ServiceInvoker.java:156) at com.bea.wli.sb.service.handlerchain.handlers.AbstractHandler.dispatch(AbstractHandler.java:129)

Cause

Functionality not supported out of the box

Environment

APM 10.5 and later

Resolution

Install the OracleSOA_BPEL_OSB fieldpack after contacting APM Support for a copy.