DUAS: Job Abort with "(WinSock): Address already in use"
search cancel

DUAS: Job Abort with "(WinSock): Address already in use"

book

Article ID: 112293

calendar_today

Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

After patching a Windows Server with July 2018 Monthly updates, some Uprocs abort with the following kind of errors

In Job Log:
#############
Error connecting to the IO server: o_connect_auth returns -1: (WinSock): Address already in use
Error getting conf from IO server: o_get_conf_from_io returns -1
Cannot load environment
The syntax of the command is incorrect.

#############

In universe.log:
#############
|ERROR|X|END|pid=p.t| o_connect_auth            | k_connect_auth_timeout returns error [200]
|ERROR|X|END|pid=p.t| u_io_callsrv_connect_r    | Error connecting to target IO server: (WinSock): Address already in use (connect returns error)

#############
 

Environment

All Windows

Cause

Regression introduced in Windows Update delivered in July Patches that would impact every application using TCP/IP like Dollar Universe.

Resolution

Upgrade to a superior version the impacted Windows servers as explained here:
https://blogs.msdn.microsoft.com/psssql/2018/07/26/july-10-2018-windows-updates-cause-sql-startup-issues-due-to-tcp-port-is-already-in-use-errors/

As a general rule, August 2018 Monthly Rollup Patch fixes the regression.

Additional Information

In case you need more information about the patch needed, please open a case with Microsoft.
Example, for Windows 2008 R2,  KB4338821 is the patch causing this issue and KB4343900 (August Monthly Rollup) will resolve it