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Maintenance Mode Schedule is being deleted by spectrumgtw probe

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Article ID: 112285

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Updated On:

Products

CA Spectrum

Issue/Introduction

Maintenance Mode scheduled is being deleted by the spectrumgtw probe.

Cause

Spectrumgtw probe is trying to get schedules from maintenance_mode probe, but it is stopped. This is causing and not getting schedules from CA UIM. As a result, spectrumgtw probe is removing schedules from CA Spectrum as thinking schedules are deleted in CA UIM

Environment

CA Spectrum 10.2.3 + Spectrum_10.02.03.BMP_10.2.301 and CA UIM 8.51 SP1 + spectrumgtw 8.65 HF4

Resolution

Contact CA Support and request the spectrumgtw-8.6.5-HF5.zip file and deploy it.

A new version of spectrumgtw (spectrumgtw-8.6.5-HF7.zip) is now available for download at:


https://techdocs.broadcom.com/us/product-content/recommended-reading/technical-document-index/ca-unified-infrastructure-management-hotfix-index.html

As best practice, also update the maintenance_mode probe (maintenance_mode-8.53-HF3.zip).