ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Automation Engine, "U00003405 Server routine ' ' not found." causes forced traces
book
Article ID: 112275
calendar_today
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
The Automation Engine creates forced traces and in the logs the error message
An agent of an unsupported version sends an invalid message to the system. This causes the forced trace. Please check the system for agents of unsupported versions. E.g. for V12 Systems only agents from V10, V11 and V12 are supported. Please update your agents.