Automation Engine, "U00003405 Server routine ' ' not found." causes forced traces

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

The Automation Engine creates forced traces and in the logs the error message
 

U00003405 Server routine ' ' not found.

is found

Environment

Release: AUTWAB99000-12.2-Automic Workload Automation-Base Edition
Component:

Resolution

An agent of an unsupported version sends an invalid message to the system. This causes the forced trace.
Please check the system for agents of unsupported versions. E.g. for V12 Systems only agents from V10, V11 and V12 are supported.
Please update your agents.