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Not all emails are being processed by Clarity
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Article ID: 112196
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Updated On:
Products
Clarity PPM SaaSClarity PPM On Premise
Issue/Introduction
We have a process scheduled to run every single day at 7:00 AM, Part of the functionality of this process is to send a notification email with automatic health check results, we have noticed some times the email never arrives and but confirmed the process executed successfully.
Environment
Release: Component: ODBPM
Resolution
multicast configuration problem on one of the nodes.