Reporter: installation fails "Open input error (-1) "

Products

• CA Automic Dollar Universe

Issue/Introduction

Reporter installation fails on Windows with the error:

 Open input error (-1) for "C:\Users\Username\AppData\Local\Temp\reporter_jvm.log"

Environment

All Windows

Cause

The Windows Username contained the character ^ which cannot be handled by the installation script as it resulted into a temp path folder with this special character.

Resolution

1. Modify TEMP folder in the  User Variables to another folder like C:\temp

2. Relaunch the Installer 

Additional Information

Other possibility is launching the setup when logged as an User that does not contain a Special Character on the name, like local Administrator.