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CA PIM failed to install agent with rpm

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Article ID: 112164

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Updated On:

Products

CA Virtual Privilege Manager CA Privileged Identity Management Endpoint (PIM) CA Privileged Access Manager (PAM)

Issue/Introduction

Trying to install CA Privileged Identity Management (PIM) agent using the rpm on linux.

This fails with the following error message:

install_base has detected that CA ControlMinder is installed using a native installation package. 
To upgrade, use the native package upgrade command for your os 

Environment

Release:
Component: SEOSU

Resolution

Execute the following:

rpm -e --noscripts CAeAC 

And then install again.