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Siteminder Apache Webagent HTTPS Failure

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Article ID: 112160

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

Logins are working fine for http requests, but we are seeing Internal Server Error for https requests.

Cause

No https requests were working with the Web Agent disabled, thus the issue is with Apache.

Environment

Release: MSPJBO99000-12.52-Single Sign-On-Agent for JBoss-for MSP
Component:

Resolution

Leave the Web Agent disabled until the https problems are resolved.  In this instance, the customer needed to make adjustments to the Apache httpd.conf file.