EGC30 is the core of DSM Explorer GUI, however it has a particular tracing which is disabled by default and which does not comply with the DSM/ITCM trace logs standards.
In some occasions support may require ECG30 traces to add more information to an incident follow up.
How to enable/disable the DSM Explorer (EGC30) traces?
Important: This article contains information about modifying the registry. Before you modify the registry, make sure to create a back up of the registry and ensure that you understand how to restore the registry if a problem may occur.
For more information about how to back up, restore and edit the registry, please review the relevant Microsoft Knowledge Base articles on support.microsoft.com.
In order to enable EGC30 traces please follow the statements here below:
REGEDIT4 [HKEY_CURRENT_USER\Software\ComputerAssociates\EGC3.0N\Trace] "Enabled"=dword:00000003 "Level"=dword:00000004 "KeepFiles"=dword:00000001 "Location"="C:\\EGC30LOGS"
regedit /s EnableEGC30Traces.reg
In order to disable EGC30 traces please follow the statements here below:
REGEDIT4 [HKEY_CURRENT_USER\Software\ComputerAssociates\EGC3.0N\Trace] "Enabled"=dword:00000000
regedit /s DisableEGC30Traces.reg
The basic commands to turn on logging for GUI is:
cftrace -c set -l detail -f CF -pp gui -s 30000 -ln 10