Agile Central - Users: Need to access project or update project permissions

Products

• CA Agile Central On Premise (Rally)
• CA Agile Central SaaS (Rally)

Issue/Introduction

As a user, am unable to access a certain project in Agile Central. Need to have user permissions updated. 

Environment

Need to check what project permissions or which projects you have access to? Check out your permission settings:

1. Click your profile dropdown at top-right
2. Click My Settings
3. View the Permissions panel at left for a list of your current project permissions

Resolution

Your subscription administrator has the ability to edit this access. Only your admin can make these changes.

CA Agile Central Support does not have access to change user records, including workspace and project permissions.

Additional Information

Related articles:

• Agile Central - Administration: Getting a permission error when logging in
• Agile Central - Administration: Unable to login
• Agile Central - Administration: Reset Your Password
• User has not received a Password Reset email, how can they reset a password manually?
• User Lockouts

Related documentation:

• https://help.rallydev.com/administer-users
• https://help.rallydev.com/how-do-i-get-permission-access-workspace-or-project-my-rally-subscription

 

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