Gateway timeout in HTTP job type

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

Is it possible to increase the timeout value for gateway timeout to prevent job from failing?

Environment

CA Workload Automation Agent for Web Services

Resolution

Yes. Through the webservice.timeout parameter. The agent must be at a minimum release level of r11.3 SP5, as this is when the webservice.timeout parameter was first introduced. Please reference https://docops.ca.com/ca-workload-automation-agent-for-web-services/11-4/en/reference/plug-in-specific-parameters#Plug-InSpecificParameters-webservice.timeout for details on this parameter as well as other parameters available for use with the webservice plugin.

Additional Information

Documentation for CA Workload Automation Agent for Web Services - 11.4:  https://docops.ca.com/ca-workload-automation-agent-for-web-services/11-4/en
Web Service Plug-In Specific Parameters: https://docops.ca.com/ca-workload-automation-agent-for-web-services/11-4/en/reference/plug-in-specific-parameters