Unauthorized error message appears when attempting to assign staff members to a task in Modern PPM
Article ID: 112099
Clarity PPM SaaSClarity PPM On Premise
In Modern PPM, when selecting a staff member for task assignment, an error can appear indicating the user is not authorized to assign the staff member.
ERROR: API-1007 : You are not authorized to process request. Contact your system administrator for necessary security rights.
This issue can happen when the user does NOT have Project - Task Management access to edit tasks on the project but does have view or edit project access. This tab currently does not check for the ‘Project - Task Management’ access right for the user.
Applies to Modern PPM 15.5 (Also referred to as the New User Experience (UX)
This issue is under review
Workaround: Ensure that the user has the ‘Project – Task Management’ access right to allow them to manage tasks on the projects for which they should be allowed to manage.
Reference KB000093171 - What are the known New User Experience (UX) defects? Reference KB000093166 - Where can I find New User Experience (UX) knowledge documents?