Selected Index not working in the form designer
Article ID: 112087
Updated On:
Products
CA Service Catalog
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
The 'Selected Index' setting is not working in the form(designer).
Define a drop-down on a form with setting the 'selected index' to 0.
Expecting that when the form loads the drop-down will automatically have the first value selected.
This is not working as expected in 17.1 where it does in 12.9.
Define a drop-down on a form with setting the 'selected index' to 0.
Expecting that when the form loads the drop-down will automatically have the first value selected.
This is not working as expected in 17.1 where it does in 12.9.
Environment
Windows running CA SC R17.1.RU1
Cause
N/A
Resolution
Defect DE43401 has been created for this. To be worked on by our Engineering Team.
Depending on the results of the analysis, the solution for this is possibly to be expected as a patch or fix or a future release.
In other words, there is no permanent solution at this time.
Depending on the results of the analysis, the solution for this is possibly to be expected as a patch or fix or a future release.
In other words, there is no permanent solution at this time.
Additional Information
In SC/Catalog/Forms/Forms>Your Form
Drill down to the Select component
Disabled=false
Eager=true
Hidden=false
Required=true
Selected Index=1, which should show the 'delete'(2nd) option when the select opens.
>>> Which is not and the issue of this case.
>>> Where this works okay in the SC R12.9 environment they are upgrading from.
Drill down to the Select component
Disabled=false
Eager=true
Hidden=false
Required=true
Selected Index=1, which should show the 'delete'(2nd) option when the select opens.
>>> Which is not and the issue of this case.
>>> Where this works okay in the SC R12.9 environment they are upgrading from.
Feedback
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