Email link with port -1
Article ID: 112078
Updated On:
Products
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
We have configured "Server Information (proxyconfiguration)" with https but without port number.
The result is following Link with -1:
ttps://selfservice.xxx.yy:-1/usm/wpf?Node=icguinode.requestprofile&Args=10095
The result is following Link with -1:
ttps://selfservice.xxx.yy:-1/usm/wpf?Node=icguinode.requestprofile&Args=10095
Environment
Windows
Cause
Port Number is empty.
Resolution
As to the setting in SC/Admin/Config > /HTTPS=Yes and > /Server Information > Port Number is left empty.
Which then leads to a URL being created with port -1.
https://selfservice.xxxx.yyy:-1/usm/wpf?Node=icguinode.requestprofile&Args=10095
No info is to be found where it is stated that the port number can be left empty.
Nor that this field is mandatory.
The workaround then is: set the port number to a 'dummy' value (443).
Which then leads to a URL being created with port -1.
https://selfservice.xxxx.yyy:-1/usm/wpf?Node=icguinode.requestprofile&Args=10095
No info is to be found where it is stated that the port number can be left empty.
Nor that this field is mandatory.
The workaround then is: set the port number to a 'dummy' value (443).
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