Unable to connect to workflows server

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

I am configuring an event against a date (e.g. 'termination date' for a Legal Document). I select the Event Provider 'CA IT Process Automation Manager' but IT Asset Manager throws error 'Unable to connect to the workflow server, ensure that the server is available'.

Environment

Release:
Component: ARGIS

Resolution

Restart IIS and the CA Asset Portfolio Management - Event Service
Retest creating the event.