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ikernel.exe error while installing infrastructure manager
Article ID: 112019
DX Unified Infrastructure Management (Nimsoft / UIM)
When running the 'NimBUS Manager.exe' to install the Infrastructure Management thick client the following error occurred
The Installshield Engine (iKernel.exe) could not be launched.
Class not registered
The ikernel.exe executable is part of the InstallShield Engine installer. It is possible to have many causes for this error. A few possible causes include:
- Ensure the user running the installation (NimBUS Manager.exe) has local administrator rights
- Try temporarily disabling AntiVirus / Windows Defender and rerun the install. AntiVirus has been sometimes known to interfere.
- Verify that the 'Windows Installer' Service is has not been disabled on the system