Cancel or resubmit in progress tasks in IDM
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Cancel or resubmit in progress tasks in IDM


Article ID: 111988


Updated On:


CA Identity Manager CA Identity Governance CA Identity Portal


You had a DB issue (running out of space, for example), and due to that are seeing  tasks stuck in Progress.  How can the tasks be cancelled or resubmitted?


Release: 14.x
Component: IDMGR


To cancel an in-progress task:

1. Go to View Submitted tasks...
2. Select and Click the in-progress task.
3. Click the box "Cancel this Task".
4. It will return with "Cancel Task...? Yes / No.
5. Click Yes.

If you do not see the Cancel / Resubmit options within a specific task, this may need to be configured.

Directions to configure the View Submitted Tasks can be found here:

Note that not all in-progress tasks will successfully cancel--it depends on why/how they became stuck in-progress. In the above case, due to the DB issues, the tasks may have been corrupted.

RESUBMIT In Progress Tasks:
>  Manual option:

Under System > Task Runtime Management > Resubmit Tasks 

You are able to schedule resubmission from this manual process as well. 


 > Automatic Resubmission on Server Restart:
Configuration > Configure Task Resubmission Policy:

The success of resubmission will depend on the health of the in-progress task--not all in-progress tasks will resubmit successfully, and no tasks in the 'audit' state will be resubmitted.