Queue turns red
Article ID: 111987
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
Queue that connects hub to hub turns red every few days.
Environment
UIM: All versions
Cause
There can be several causes:
* HA probe has turned on the shifted the queue to a backup hub, and when the primary hub is back online, the secondary hub queues are not turned off.
* Using an older version of the hub probe.
* Badly formatted data is stuck ion the queue
* HA probe has turned on the shifted the queue to a backup hub, and when the primary hub is back online, the secondary hub queues are not turned off.
* Using an older version of the hub probe.
* Badly formatted data is stuck ion the queue
Resolution
* Make sure you on the latest version of the hub probe.
* Make sure HA hub queue are not active.
* Flush any data stuck in the queue and restart the hub probe.
* Recreate the queue.
* Make sure HA hub queue are not active.
* Flush any data stuck in the queue and restart the hub probe.
* Recreate the queue.
Additional Information
If the issue persists please open a support case with CA
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