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Queue turns red

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Article ID: 111987

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction

Queue that connects hub to hub turns red every few days.

Cause

There can be several causes:

* HA probe has turned on the shifted the queue to a backup hub, and when the primary hub is back online, the secondary hub queues are not turned off.
* Using an older version of the hub probe.
* Badly formatted data is stuck ion the queue

Environment

UIM: All versions

Resolution

* Make sure you on the latest version of the hub probe.
* Make sure HA hub queue are not active.
* Flush any data stuck in the queue and restart the hub probe.
* Recreate the queue.

Additional Information

If the issue persists please open a support case with CA