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How to create users in CA SAM

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Article ID: 111899

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



How can I add Users in CA Software Asset Manager, CA SAM?

Environment

Release:
Component: CASAM

Resolution

On=line Help has instructions for adding users under Organization > Users > Users > create/edit . 

You can also import users from Exchange - Data Exchange - Import. Choose the table Contacts (contacts). 
Click on Download CSV Template to get the template that needs to be filled in to import contacts.
Fill in the fields for creating the users and run the import.