CA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Issue/Introduction
We have displayed the Country field for Location in APM. But in the APM GUI the field has a label of "Name" and we need that label to be "Country". The same applies to the "Alias" field in "Company Bought For", this should be labeled as "Company Code". When we are in the CONFIGURATION : ON editing mode, these field labels are not editable.
We have displayed the Country field for Location in APM. But in the APM GUI the field has a label of "Name" and we need that label to be "Country". The same applies to the "Alias" field in "Company Bought For", this should be labeled as "Company Code". When we are in the CONFIGURATION : ON editing mode, these field labels are not editable.
Environment
Windows
Resolution
MDB manual update: ================== 1 Execute this query SELECT form_attribute_id,control_type_id,form_id ,attribute_name,attribute_path,class_name,search_formlet ,group_in,visibility,label_format,sort_dirctn_id ,custom_attribute_label,core FROM al_form_attribute_def where attribute_name = 'preferredvendor' OR select custom_attribute_label,* from al_form_attribute_def WHERE custom_attribute_label is not NULL OR select custom_attribute_label,* from al_form_attribute_def WHERE custom_attribute_label is not NULL and (custom_attribute_label like '%and%' or custom_attribute_label like '%Name%')
2 From the result write down the value of the column 'form_attribute_id'(12058 for me).
3a Then execute the following query select custom_attribute_label,* from al_form_attribute_def WHERE form_attribute_id in (7,18) 3b Next I changed the label-text as follows: UPDATE al_form_attribute_def SET custom_attribute_label = 'TEST LABEL' WHERE form_attribute_id = 12058
4 Open the APM-UI for the 'model' and confirm the label text changed.