The page cannot be displayed with CA Service Catalog service running
Article ID: 111885
CA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
- EEM server shows EEM running - Catalog server shows both Accounting and Catalog services running - jms-data does not show any issue - tomvat_view.log is empty - ServiceCatalog.log does not show an issue
Still "The page cannot be displayed host:port" appears
Windows running CA Service Catalog.
Clear the CA Service Catalog environment: 1 Stop the CA Service Catalog services(Accounting and Catalog). 2 Empty/clear the %USM_HOME%\view\translets folder. 3 (re)move the %USM_HOME%\logs\*.log files. 4 Clear the browser-cache. 5 Start the CA Service Catalog services(Accounting and Catalog).