Could not set encryption context during initialization
Article ID: 111858
Updated On:
Products
CA Single Sign On Secure Proxy Server (SiteMinder)
CA Single Sign On SOA Security Manager (SiteMinder)
CA Single Sign-On
Issue/Introduction
We are observing below errors in the webagent log:
[49015/1212126976][Fri Aug 17 2018 10:22:02][CSmAdminManager.cpp:987][ERROR][sm-AgentFramework-00930] ADMIN: Could not set encryption context during initialization. [49015/1212126976][Fri Aug 17 2018 10:22:02][CSmHighLevelAgent.cpp:122][ERROR][sm-AgentFramework-00400] HLA: Failed to initialize 'Administration Manager'.
How can we resolve this error?
[49015/1212126976][Fri Aug 17 2018 10:22:02][CSmAdminManager.cpp:987][ERROR][sm-AgentFramework-00930] ADMIN: Could not set encryption context during initialization. [49015/1212126976][Fri Aug 17 2018 10:22:02][CSmHighLevelAgent.cpp:122][ERROR][sm-AgentFramework-00400] HLA: Failed to initialize 'Administration Manager'.
How can we resolve this error?
Environment
Release:
Component: SMFSS
Component: SMFSS
Cause
The error is logged as a child process crashed, or a problem with the semaphores or shared memory.
In our case, the domain controllers were not available and so the Policy Servers were also not available.
In our case, the domain controllers were not available and so the Policy Servers were also not available.
Resolution
Restarting the domain controllers and the Policy Servers resolved the issue.
Feedback
Yes
No
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