Could not set encryption context during initialization
Article ID: 111858
CA Single Sign On Secure Proxy Server (SiteMinder)CA Single Sign On SOA Security Manager (SiteMinder)CA Single Sign-On
We are observing below errors in the webagent log:
[49015/1212126976][Fri Aug 17 2018 10:22:02][CSmAdminManager.cpp:987][ERROR][sm-AgentFramework-00930] ADMIN: Could not set encryption context during initialization. [49015/1212126976][Fri Aug 17 2018 10:22:02][CSmHighLevelAgent.cpp:122][ERROR][sm-AgentFramework-00400] HLA: Failed to initialize 'Administration Manager'.
How can we resolve this error?
The error is logged as a child process crashed, or a problem with the semaphores or shared memory.
In our case, the domain controllers were not available and so the Policy Servers were also not available.
Release: Component: SMFSS
Restarting the domain controllers and the Policy Servers resolved the issue.