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Can't see all Process Logs with default settings in CA PPM 15.4

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Article ID: 111855

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction



There is a change in behaviour from CA PPM 15.1 to 15.4, where the Process Logs are no longer showing all information.

Navigate to in CA PPM to Administration, Processes, Initiated, Show All.

It is now mandatory to enter a Final Date in order to get data.
 

Environment

CA PAM 15.4.

Resolution

There has been a change in functionality to avoid slow performance when a Process Job is executed with no dates specified. 

The change is 'Finish Data To' which now when no date is specified, has a default which is 'Start of Previous Quarter' 

https://docops.ca.com/ca-ppm-saas/15-4/en/reference/ca-ppm-jobs-reference#CAPPMJobsReference-DeleteProcessInstanceJob 

Enter in a final date to get the expected range.