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PPM - Custom Attributes will not update via Gel Script


Article ID: 111822


Updated On:


Clarity PPM SaaS Clarity PPM On Premise


Created a process that updates custom attributes values using GEL script.

The custom attributes are not updated until the page is refreshed.



All supported versions of PPM


This is working as designed.

Example - 

Idea converting to a Project

Custom attributes are to update in the Project via gel script in a process
The script does not start until the Idea is converted to a project.
When the Idea is converted, you are on the project page.  This is when the process would be kicked off
The page will need a refresh in order for the custom attributes values that you are updating via the process to appear
Note: same logic applies to system action updates in the process.