How may we identify performance issues in Service Desk and what type of data is helpful to Support to resolve these issues?
Article ID: 11179
Updated On:
Products
CA Service Desk Manager
CA Service Management - Service Desk Manager
Issue/Introduction
This document provides a list of information and data that can help your site and Support if involved to find Performance bottlenecks in CA Service Desk Manager (SDM).
How may we identify performance issues in CA Service Desk and what type of data is helpful to Support to resolve these issues?
How may we identify performance issues in CA Service Desk and what type of data is helpful to Support to resolve these issues?
Environment
CA Service Desk Manager 17.x
Resolution
Refer to the CA Service Desk Manager documentation:
How to Identify Performance Problems in CA SDM
Additional Information
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