Unable to access Test Web Viewer Website after Java v8 build 181 update was installed.
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Unable to access Test Web Viewer Website after Java v8 build 181 update was installed.

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Article ID: 111675

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Updated On:

Products

Output Management Document Viewer Output Management Web Viewer

Issue/Introduction

Unable to access Test Web Viewer Website after Java v8 build 181 update was installed. We tried uninstalling update and reinstalling Java v8 build 171. However, we are still unable to start tomcat service.

Environment

Release:
Component: WBVLUW

Resolution

Edit Catalina.bat. Make sure the JRE_HOME variable is good, Catalina_OPTS too. Reinstall the Windows, Tomcat Service.