Unable to access Test Web Viewer Website after Java v8 build 181 update was installed.

book

Article ID: 111675

calendar_today

Updated On:

Products

CA Output Management Document Viewer CA Output Management Web Viewer

Issue/Introduction

Unable to access Test Web Viewer Website after Java v8 build 181 update was installed. We tried uninstalling update and reinstalling Java v8 build 171. However, we are still unable to start tomcat service.

Environment

Release:
Component: WBVLUW

Resolution

Edit Catalina.bat. Make sure the JRE_HOME variable is good, Catalina_OPTS too. Reinstall the Windows, Tomcat Service.