Unable to access Test Web Viewer Website after Java v8 build 181 update was installed.
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Article ID: 111675
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Updated On:
Products
Output Management Document ViewerOutput Management Web Viewer
Issue/Introduction
Unable to access Test Web Viewer Website after Java v8 build 181 update was installed. We tried uninstalling update and reinstalling Java v8 build 171. However, we are still unable to start tomcat service.
Environment
Release: Component: WBVLUW
Resolution
Edit Catalina.bat. Make sure the JRE_HOME variable is good, Catalina_OPTS too. Reinstall the Windows, Tomcat Service.