How to verify if a transaction was authenticated via OTP or Not

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Article ID: 111634

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Updated On:

Products

CA Payment Security ARCOT ECOMMERCE

Issue/Introduction

This document provides steps to determine if a transaction performed by a customer was authenticated using an OTP or not.

How to verify if a transaction was authenticated via OTP or Not?

Environment

CA Transaction Manager Admin Console 

Resolution

Login to CA Transaction Manager Admin Console.
 

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CA Transaction Manager Login Console
 
  • Select Cardholder Account Inquiry.

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Cardholder details
 
  • Submit the card number (or) proxy pan to get the exact time stamp of a transaction.
 

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Card proxy pan
 
  • Click on None/Name under card holder name column to see the list of latest transactions done with the respective card.
 

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Verify The Transacations Time
 
  • Click on Transaction report by card number and enter the card number/proxy pan, choose the duration
 

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Transactions By Card Number
 
  • Check for the below in call out status and verify password Request Time
Callout StatussXtridentXX::[L]:s5trident96::OTP_SENT_SUCCESS[requestID:NET_362008702667-bankTxnId:17XXXXX14-Status:1-RefNo:5355362008702667-txnRefNo:173XXXXX14--mobNo:9177xxxxxx67][TXN_ID:5355XXXXXX2667]:sXtridentXX::OTP[s]
Verify Password Request Time
 
2018-08-29 09:50:20 AM GMT
Verify Password Status
 
Successful
 
     
      Note:-
If we are able see the verify Request Time is recorded that means cardholder has entered OTP and submitted for verification.

 

Attachments

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1558696576048000111634_sktwi1f5rjvs16ilt.png get_app
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1558696572439000111634_sktwi1f5rjvs16ilr.png get_app
1558696570570000111634_sktwi1f5rjvs16ilq.png get_app