How to verify if a transaction was authenticated via OTP or Not

Products

• CA Payment Security
• ARCOT ECOMMERCE

Issue/Introduction

This document provides steps to determine if a transaction performed by a customer was authenticated using an OTP or not.

How to verify if a transaction was authenticated via OTP or Not?

Environment

CA Transaction Manager Admin Console 

Resolution

Login to CA Transaction Manager Admin Console.
 

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• Select Cardholder Account Inquiry.

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• Submit the card number (or) proxy pan to get the exact time stamp of a transaction.

 

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• Click on None/Name under card holder name column to see the list of latest transactions done with the respective card.

 

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• Click on Transaction report by card number and enter the card number/proxy pan, choose the duration

 

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• Check for the below in call out status and verify password Request Time

Callout Status	sXtridentXX::[L]:s5trident96::OTP_SENT_SUCCESS[requestID:NET_362008702667-bankTxnId:17XXXXX14-Status:1-RefNo:5355362008702667-txnRefNo:173XXXXX14--mobNo:9177xxxxxx67][TXN_ID:5355XXXXXX2667]:sXtridentXX::OTP[s]
Verify Password Request Time	2018-08-29 09:50:20 AM GMT
Verify Password Status	Successful

     
      Note:- If we are able see the verify Request Time is recorded that means cardholder has entered OTP and submitted for verification.