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Error 1723 installer package dll could not be run


Article ID: 111633


Updated On:


CA Harvest Software Change Manager - OpenMake Meister


We have Harvest 12.5 and while doing a test upgrade receives the attached error message.

"Error 1723. There is a problems with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor"

Assuming it is due to corrupted installation media I downloaded setup files again and got the same result in second attempt also


Component: CCC-BI


Follow these steps:

Install Microsoft Visual C++ 2013 Redistributable on the Windows system as a pre-requisite.

Further details available in Harvest 13 release notes