[AWI] Unable to display some activities in Process Monitoring Perspective

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

On Automic Web Interface, sometimes there are activities that are not displayed on Process Monitoring Perspective, but can be display when filtered:
For example:

• When filter for Blocked tasks, it will show the following:

• While for normal display with most (or all) kinds of activities are selected:

(the Blocked activities are not shown even BLOCKED status is checked)

Environment

Automic Web Interface v12

Cause

This is due to the default limit of display on web interface

• On screenshot, it displays 215 Abend, 282 waiting and 3 active (total 215+282+3=500)
• While in fact the total of activities should be higher, some of them are truncated from displaying, which can cause misunderstanding
• By default the number of activities displayed is set to 50

Resolution

• Please go to client 0, look for UC_SYSTEM_SETTINGS
• Add the following parameter: COMBINED_ACTIVITIES_LIMIT, set the value to be higher than 500 (i.e 1000) (Server restart is not needed)
• Then log in again, your Process Monitoring now can show more than 500 activities.