[AWI] Unable to display some activities in Process Monitoring Perspective

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Article ID: 111632

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

On Automic Web Interface, sometimes there are activities that are not displayed on Process Monitoring Perspective, but can be display when filtered:
For example:
  • When filter for Blocked tasks, it will show the following:

<Please see attached file for image>

User-added image
  • While for normal display with most (or all) kinds of activities are selected:

<Please see attached file for image>

User-added image
(the Blocked activities are not shown even BLOCKED status is checked)

Cause

This is due to the default limit of display on web interface
  • On screenshot, it displays 215 Abend, 282 waiting and 3 active (total 215+282+3=500)
  • While in fact the total of activities should be higher, some of them are truncated from displaying, which can cause misunderstanding

Environment

Automic Web Interface v12

Resolution

  • Please go to client 0, look for UC_SYSTEM_SETTINGS
  • Add the following parameter: COMBINED_ACTIVITIES_LIMIT, set the value to be higher than 500 (i.e 1000) (Server restart is not needed)
  • Then log in again, your Process Monitoring now can show more than 500 activities.

Attachments

1558697282371000111632_sktwi1f5rjvs16iw1.png get_app
1558697280327000111632_sktwi1f5rjvs16iw0.png get_app