Single Sign On Siteminder Slowness on RP

Article Id: 111627

Status: Published

Updated On: 20-08-2018 00:49

Products:

CA Single Sign On Secure Proxy Server (SiteMinder) , AXIOMATICS POLICY SERVER , CA Single Sign On SOA Security Manager (SiteMinder) , CA Single Sign-On , CA Single Sign-On

Issue/Introduction:

We're running Policy Server and CA Access Gateway (SPS) 12.8
integrated with Azure for Single Sign-On, and we notice slowness in
responses in the browser, when processing HTTP headers.

How can we fix that ?

Cause:

A DNS server didn't work properly, which brings delays in the server FQDN resolution.

Environment:

Policy Server 12.8
CA Access Gateway (SPS) 12.8

Resolution:

Fixing a non responding DNS server from the resolv.conf file fixed the
issue.