ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Single Sign On Siteminder Slowness on RP
book
Article ID: 111627
calendar_today
Updated On:
Products
CA Single Sign On Secure Proxy Server (SiteMinder)CA Single Sign On SOA Security Manager (SiteMinder)CA Single Sign-On
Issue/Introduction
We're running Policy Server and CA Access Gateway (SPS) 12.8 integrated with Azure for Single Sign-On, and we notice slowness in responses in the browser, when processing HTTP headers.
How can we fix that ?
Cause
A DNS server didn't work properly, which brings delays in the server FQDN resolution.
Environment
Policy Server 12.8 CA Access Gateway (SPS) 12.8
Resolution
Fixing a non responding DNS server from the resolv.conf file fixed the issue.