CA UIM USM cant display page on Administrator user
Article ID: 111618
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
CA UIM USM cant display page on Administrator user due to corrupted transactor.properties file.
Environment
Release:
Component: UIMUPS
Component: UIMUPS
Resolution
The following steps solved the issue.
1. deactivate udm_manager probe
2. rename the transactor.properties file, i.e. BACKUP transactor.properties
3. activate udm_manager probe
4. restart the primary robot
5. restart the UMP robot
1. deactivate udm_manager probe
2. rename the transactor.properties file, i.e. BACKUP transactor.properties
3. activate udm_manager probe
4. restart the primary robot
5. restart the UMP robot
Feedback
Yes
No
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