Clarity: SaaS Environment - Logs show error No space left on device


Article ID: 111610


Updated On:


Clarity PPM SaaS Clarity PPM On Premise


One or more of the following symptoms occur:
-Clarity displays error:“System error. Contact system administrator.” when navigating to the Resource List View
-Jobs fail with error No space left on device at java.base/ Method) at java.base/ at at at org.apache.lucene.index.IndexWriter.init( at org.apache.lucene.index.IndexWriter.<init>( at at at at at com.niku.njs.Dispatcher$ at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker( at java.base/java.util.concurrent.ThreadPoolExecutor$


We found these error messages in the app-ca.log file:

Error message: [CA Clarity][Oracle JDBC Driver]Error writing data to client-side row cache. Verify that the directory specified by the property exists and the current user has permission to read from and write to that directory. 
SQL error code: 0 

Error message: [CA Clarity][Oracle JDBC Driver]IO Error writing temp file: No space left on device


All Clarity versions


The SaaS team will need to clear out log files from the NAS drive supporting the APP server because it is full.