Error when trying to perform tasks in the Spectrum Control Panel

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Article ID: 111597

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Updated On:

Products

CA Spectrum

Issue/Introduction

The following error is seen when trying to perform tasks in the Spectrum Control Panel (SCP):

Cause

SCP started as a user that does not have a corresponding user model in the Spectrum database.

Environment

Any version of Spectrum running on any support operating system.

Resolution

Log out of the OS and log in as the user that owns the Spectrum installation.
 

Restart the SCP.

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