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Error when trying to perform tasks in the Spectrum Control Panel

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Article ID: 111597

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Updated On:

Products

CA Spectrum

Issue/Introduction

The following error is seen when trying to perform tasks in the Spectrum Control Panel (SCP):

Environment

Any version of Spectrum running on any support operating system.

Cause

SCP started as a user that does not have a corresponding user model in the Spectrum database.

Resolution

Log out of the OS and log in as the user that owns the Spectrum installation.
 

Restart the SCP.

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