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How to upgrade EEM JRE version
Article ID: 111556
Updated On:
Products
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
KNOWLEDGE TOOLS
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
There might be some specific security concerns related to the version of the Java JRE that is included in EEM, and you may wish to update to a newer JRE version. Included are the steps to update the JRE version.
Environment
EEM 12.5 or 12.6
Resolution
Testing was performed with the following version of Java:
"1.8.0_161" (JRE 8 update 161), on the EEM server.
1. Shut down EEM
2. Install the Java JRE, and note the install path.
In this example it is installed to: C:\ProgramData\Oracle\Java\javapath
3. Update your PATH variable. The steps to do this will vary with the OS. See the reference below:
https://www.java.com/en/download/help/path.xml
4. Define a system variable "JAVA_HOME" and specify the install path, in my example: "C:\ProgramData\Oracle\Java\javapath"
5. Restart EEM
"1.8.0_161" (JRE 8 update 161), on the EEM server.
1. Shut down EEM
2. Install the Java JRE, and note the install path.
In this example it is installed to: C:\ProgramData\Oracle\Java\javapath
3. Update your PATH variable. The steps to do this will vary with the OS. See the reference below:
https://www.java.com/en/download/help/path.xml
4. Define a system variable "JAVA_HOME" and specify the install path, in my example: "C:\ProgramData\Oracle\Java\javapath"
5. Restart EEM
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