How to upgrade EEM JRE version

Article Id: 111556

Status: Published

Updated On: 17-08-2018 07:48

Products:

SUPPORT AUTOMATION- SERVER , CA Service Desk Manager - Unified Self Service , KNOWLEDGE TOOLS , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager

Issue/Introduction:

There might be some specific security concerns related to the version of the Java JRE that is included in EEM, and you may wish to update to a newer JRE version. Included are the steps to update the JRE version.

Environment:

EEM 12.5 or 12.6

Resolution:

Testing was performed with the following version of Java:
"1.8.0_161" (JRE 8 update 161), on the EEM server.

1. Shut down EEM
2. Install the Java JRE, and note the install path.
In this example it is installed to: C:\ProgramData\Oracle\Java\javapath
3. Update your PATH variable. The steps to do this will vary with the OS. See the reference below:

https://www.java.com/en/download/help/path.xml

4. Define a system variable "JAVA_HOME" and specify the install path, in my example: "C:\ProgramData\Oracle\Java\javapath"
5. Restart EEM