Can a SAAS customer use an integration using the REST API

Article Id: 111551

Status: Published

Updated On: 17-08-2018 07:26

Products:

CLARITY PPM FOR ITG CA Project & Portfolio Management CLARITY PPM FEDERAL CA Project & Portfolio Management SAAS STARTER PACK-CLARITY PPM

Issue/Introduction:

Can a SAAS customer behind the portal use a third party integration/connector that uses the REST API?

Environment:

Release:
Component: ODENV

Resolution:

There are two reasons why this third party connector should not be used.

1. The connector is using the REST API which is not compatible with Federated SSO. Because ;the customer is behind the portal they are using Federated SSO.

2. The REST API is not supported for customer use at this time.

Both of these are documented in our REST API Guides.

Additional Information:

Please review XOG Service as alternative:
https://docops.ca.com/ca-ppm/15-5/en/reference/xml-open-gateway-xog-development
https://docops.ca.com/ca-ppm/15-4/en/reference/xml-open-gateway-xog-development/xog-services-query-api