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Can a SAAS customer use an integration using the REST API


Article ID: 111551


Updated On:


Clarity PPM On Premise


Can a SAAS customer behind the portal use a third party integration/connector that uses the REST API?


Component: ODENV


There are two reasons why this third party connector should not be used.

1.  The connector is using the REST API which is not compatible with Federated SSO. Because ;the customer is behind the portal they are using Federated SSO.

2.  The REST API is not supported for customer use at this time.

Both of these are documented in our REST API Guides.

Additional Information

Please review XOG Service as an alternative:

XML Open Gateway (XOG) Development

XOG Services: Query API