Can a SAAS customer use an integration using the REST API

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Article ID: 111551

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Can a SAAS customer behind the portal use a third party integration/connector that uses the REST API?

Environment

Release:
Component: ODENV

Resolution

There are two reasons why this third party connector should not be used.

1.  The connector is using the REST API which is not compatible with Federated SSO. Because ;the customer is behind the portal they are using Federated SSO.

2.  The REST API is not supported for customer use at this time.

Both of these are documented in our REST API Guides.

Additional Information

Please review XOG Service as an alternative:

XML Open Gateway (XOG) Development

XOG Services: Query API