Cannot filter when searching a word in a select box populated from a data object in CA Service Catalog 17.1
Article ID: 111544
Updated On:
Products
CA Service Catalog
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
Cannot filter when searching a word in a select box populated from a data object.
Steps to reproduce:
Log into CA Service Catalog 17.1 or 17.1 RU 1 > Home > Requests > Select a Service that has a form associated which has a select box populated from a data object > Type 3 letters in the select box > All items are displayed. No filter is applied.
Steps to reproduce:
Log into CA Service Catalog 17.1 or 17.1 RU 1 > Home > Requests > Select a Service that has a form associated which has a select box populated from a data object > Type 3 letters in the select box > All items are displayed. No filter is applied.
Cause
Defect with CA Service Catalog CA Service Catalog 17.1 and 17.1 RU 1
Environment
CA Service Catalog 17.1 and 17.1 RU 1
Resolution
This is a known defect with the application and there is a test fix available. Please submit a ticket with Support to get the fix.
To submit a ticket with Support, click here.
To submit a ticket with Support, click here.
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