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WIP: CDM probe alarming on invalid information

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Article ID: 111543

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

CDM probe is sending an alarm for incorrect value. This is generating an ticket that it should not be.

Environment

UIM 9.0 and earlier
CDM 6.30 and earlier
Robot 7.93 and earlier
 

Cause

Robot system had been cloned and the duplicated robot was sending the
invalid alarm.

Resolution

Client had to find system that was cloned and fix the settings