Spectrum Archive Manager crashed in libgserv.so.1 code on Linux
Article ID: 111531
Updated On:
Products
Issue/Introduction
The ArchMgr crashed in libgserv.so.1 on Linux but with no core file was created. The only information was in /var/log/messages
ArchMgr[5009]: segfault at 0 ip 00007f4aa18bfef5 sp 00007f4a996d5ee0 error 4 in libgserv.so.1[7f4aa183a000+e5000]
Environment
Any Spectrum release running on Linux
Resolution
Without a core file to run a stack trace on, there is no way to determine the root cause of the crash.
The Linux system needs to be configured to produce a core file should this occur again so the core file can be analyzed for a root cause.
Please work with the Linux administrator to configure the Linux system to produce a core file.
Additional Information
Although no core file was created, this may be the issue discussed in knowledge article 213113 "ArchMgr Crashed on the primary server during a shutdown of clients".
A stack trace from a core file would be required to confirm.
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