Spectrum Archive Manager crashed in libgserv.so.1 code on Linux

book

Article ID: 111531

calendar_today

Updated On:

Products

CA Spectrum

Issue/Introduction

The ArchMgr crashed in libgserv.so.1 on Linux but with no core file was created.  The only information was in  /var/log/messages

ArchMgr[5009]: segfault at 0 ip 00007f4aa18bfef5 sp 00007f4a996d5ee0 error 4 in libgserv.so.1[7f4aa183a000+e5000]

Environment

Any Spectrum release running on Linux
 

Resolution

Without a core file to run a stack trace on, there is no way to determine the root cause of the crash. 

The Linux system needs to be configured to produce a core file should this occur again so the core file can be analyzed for a root cause.

Additional Information

Please work with the Linux administrator to configure the Linux system to produce a core file.