What is the user "Do Not Touch, Portal Users Synch" in my PPM SaaS environment?

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Article ID: 111516

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction



I can see a user named "Do Not Touch, Portal Users Synch" ([email protected]) in my PPM SaaS environment. What is it used for?

Environment

All PPM SaaS environments.

Resolution

This user is required to create and synchronize the users between the SaaS Portal and PPM, so this is a resource for internal OD purposes and specific to these environments only. It must not be locked or inactivated on any environment (or touched in any way).