Deploying snmpcollector fails with Unknown error

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Deploying the SNMPcollector probe via IM fails with an "Unknown Error" and I end up with a non-functioning probe on the target hub. What can I do to resolve this?

Environment

Snmpcollector 3.43

Resolution

Please delete the probe from the robot (either via IM or Admin console). Then confirm that the local folder for the probe was deleted (under <nimroot>/probes/network/snmpcollector), and then redeploy the probe via Admin Console. You should now see the probe working fine.