Unable to return Metrics from AWS Probe

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Article ID: 111500

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

We have been requested to obtain a number of metrics from the AWS probe.
We are using AWS v5.26
From the Probe Configuration within Admin Console, we can see a number of different devices that require metrics being set.
We have checked the "Publish Data" button for each device and have gone through each device and manually checked the "Publish Data" button for the required metrics.
If we look in the USM window for these metrics then nothing is returned.
 

Environment

Release: CNMTPP99000-8.47-Unified Infrastructure Mgmt-Storage Pack-- On Prem
Component:

Resolution

aws-5.3.4-HF1.zip resolves some issues with inventory collection including RDS, EC2, and S3.
The probe can be downloaded from the UIM Hotfix page: 
https://support.ca.com/us/product-content/recommended-reading/technical-document-index/ca-unified-infrastructure-management-hotfix-index.html