Various hang situations in Netmaster involving USS problems

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Article ID: 111475

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Updated On:

Products

CA CMDB for z/OS CA NetSpy Network Performance CA NetMaster Network Automation CA SOLVE CA NetMaster Network Management for SNA CA NetMaster Network Management for TCP/IP CA NetMaster File Transfer Management

Issue/Introduction

Various symptoms may be occurring when USS security for /tmp is not defined correctly.
Netmaster is having USS problems, but issuing SELFTEST shows all is well.
Attempt at issuing $$SYSPRO NMIPDIAG hangs
onetstat or other USS commands hang.

No reliable diagnostic commands are available.

See also KB000108143 for more symptoms 

Environment

Netmaster  Network Management for TCP/IP12.2
Netmaster File Transfer Management 12.2

Resolution

Apply PTFs SO04852 and SO04853 to prevent the hang situation.

This also changes the SELFTEST command to issue $$SYSPRO NMIPDIAG under the covers as well as some additional cleanup.