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Capacity not including Roles in the Capacity Overview Portlet

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Article ID: 111467

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Roles are excluded from the capacity amount in the Project & Portfolio Management (PPM) Capacity Overview Portlet, but they are included in the Allocations. It appears Capacity only populates for named resources with the role assigned.

Environment

Release:
Component: ODRSM

Resolution

This is working as currently designed as Capacity is based on the amount of time resources are available to work. (See the CA PPM Glossary for more details on Capacity)

The one option to workaround this to include role in capacity calculations would be to create placeholder resources to use in calculations versus roles.

Additional Information

For documentation on this portlet reference Capacity Overview Portlet