OWB Error: "Stream version from the server..." using SSO

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Article ID: 111464

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

SSO (CA Single Sign-On) is set up in the Clarity environment and Open Work Bench (OWB) is not working. You see the following error: "Stream version from the server is not the same as client version."

Environment

Release: All

Component: Clarity Open Workbench (OWB)

Resolution

Ensure the following is set up as referenced in techdocs at: Integrate Clarity with CA Single Sign-On (SSO).

REALM 1: Clarity Legacy Application
Clarity still makes use of the legacy URI /niku/app for some browser-based application functionality, especially for the Open Workbench and Microsoft Project scheduler tools. Configure Single Sign-On to protect every URI that does not match the following pattern:
  */niku/app*action=sch*
All other URIs under /niku/app are protected. Scheduling tool (OWB or MSP) URIs are allowed to pass unprotected because they are not capable of handling an SSO authentication challenge. Classic PPM directly authenticates access to these scheduler tools with a username and password.
You want to exclude schedulers but protect all other requests to /niku/app. Create a resource rule under the realm that uses the following regular expression:
.*action=(([^s])|(.[^c])|(..[^h])).*