Autosys 12.1.1 Supports Service Now integration out of the box.
Older releases prior to 12.1.1 do not have such support. Workload Automation can send SNMP traps or emails as a result of failures and alarms. It is then up to clients to configure either SNMP manager or ServiceNow to look for those incoming messages and take actions in those old releases.
For Workload Automation AE SNMP details please refer to the product documentation here:
https://docops.ca.com/ca-workload-automation-ae/11-4-2/en/administrating/ae-administration/configure-ca-workload-automation-ae-to-work-with-other-ca-technologies-products/snmpmanagerhosts-and-snmpcommunity