CA Datacom - DBCA DatacomCA Datacom - ADCA Datacom - ServerCA CISCA Common Services for z/OSCA 90s ServicesCA Database Management Solutions for DB2 for z/OSCA Common Product Services ComponentCA Common ServicesCA Datacom/ADCA ecoMeter Server Component FOCCA Easytrieve Report Generator for Common ServicesCA Infocai MaintenanceCA IPCUnicenter CA-JCLCheck Common ComponentCA Mainframe VM Product ManagerCA Chorus Software ManagerCA On Demand PortalCA Service Desk Manager - Unified Self ServiceCA PAM Client for Linux for zSeriesCA Mainframe Connector for Linux on System zCA Graphical Management InterfaceCA Web Administrator for Top SecretCA CA- Xpertware
Issue/Introduction
Why, in a CICS region with no CA Ideal, when sign in to DDOL transaction, getting error:
1-ICSCERRP02E - INTERR: Internal system error
Environment
z/OS CICS/TS
Resolution
ADRLOG showed the full error:
VL02 ***** START OF DDO ERROR LOG ON 08/16/18 AT 06:37:55 ***** VL02 1-ICSCERRP02E - INTERR: Internal system error VL02 SRVC=VPE FUNC=$APS RC=001 PGM=DDDDIPR . -08C4 VL02 CALPGM= . - CURACT= ACTTYP= USER=JMG ERRID= VL02 SYS= ENTTYP= ENTNAM= ENTVER= ENTSTAT= VL02 VL02 ***** END OF DDO ERROR LOG ON 08/16/18 AT 06:37:55 *****
The PGM=DDDDIPR is the internal name for module SC00DDIN which is a Datacom/DB module.
The problem here was due to a library concatenation problem in this CICS region.
There was a 'stray' earlier version of SC00DDIN being loaded This was determined by issuing DBUT M=SC00DDIN which displayed the SC00DDIN loaded to this CICS region and viewing the eyecatcher. DBUT is a Datacom CICS Services (DBC) CICS transaction.
For the short term, once the SC00DDIN module was replaced in that load library and a CEMT NEWCOPY was issued to refresh SC00DDIN, the DDOL problem was resolved. For the ultimate resolution, the library concatenation would need to be corrected so that the appropriate product libraries will be used as there may be other module discrepancies.