DDOL ICSCERRP02E - INTERR: Internal system error
Article ID: 111424
Updated On:
Products
CA Datacom
CA DATACOM - AD
CA CIS
CA Common Services for z/OS
CA 90s Services
CA Database Management Solutions for DB2 for z/OS
CA Common Product Services Component
CA Common Services
CA Datacom/AD
CA ecoMeter Server Component FOC
CA Easytrieve Report Generator for Common Services
CA Infocai Maintenance
CA IPC
Unicenter CA-JCLCheck Common Component
CA Mainframe VM Product Manager
CA Chorus Software Manager
CA On Demand Portal
CA Service Desk Manager - Unified Self Service
CA PAM Client for Linux for zSeries
CA Mainframe Connector for Linux on System z
CA Graphical Management Interface
CA Web Administrator for Top Secret
CA CA- Xpertware
Issue/Introduction
Why, in a CICS region with no CA Ideal, when sign in to DDOL transaction, getting error:
1-ICSCERRP02E - INTERR: Internal system error
Environment
z/OS
CICS/TS
CICS/TS
Resolution
ADRLOG showed the full error:
VL02 ***** START OF DDO ERROR LOG ON 08/16/18 AT 06:37:55 *****
VL02 1-ICSCERRP02E - INTERR: Internal system error
VL02 SRVC=VPE FUNC=$APS RC=001 PGM=DDDDIPR . -08C4
VL02 CALPGM= . - CURACT= ACTTYP= USER=JMG ERRID=
VL02 SYS= ENTTYP= ENTNAM= ENTVER= ENTSTAT=
VL02
VL02 ***** END OF DDO ERROR LOG ON 08/16/18 AT 06:37:55 *****
The PGM=DDDDIPR is the internal name for module SC00DDIN which is a Datacom/DB module.
The problem here was due to a library concatenation problem in this CICS region.
There was a 'stray' earlier version of SC00DDIN being loaded
This was determined by issuing DBUT M=SC00DDIN which displayed the SC00DDIN loaded to this CICS region and viewing the eyecatcher.
DBUT is a Datacom CICS Services (DBC) CICS transaction.
For the short term, once the SC00DDIN module was replaced in that load library and a CEMT NEWCOPY was issued to refresh SC00DDIN, the DDOL problem was resolved.
For the ultimate resolution, the library concatenation would need to be corrected so that the appropriate product libraries will be used as there may be other module discrepancies.
VL02 ***** START OF DDO ERROR LOG ON 08/16/18 AT 06:37:55 *****
VL02 1-ICSCERRP02E - INTERR: Internal system error
VL02 SRVC=VPE FUNC=$APS RC=001 PGM=DDDDIPR . -08C4
VL02 CALPGM= . - CURACT= ACTTYP= USER=JMG ERRID=
VL02 SYS= ENTTYP= ENTNAM= ENTVER= ENTSTAT=
VL02
VL02 ***** END OF DDO ERROR LOG ON 08/16/18 AT 06:37:55 *****
The PGM=DDDDIPR is the internal name for module SC00DDIN which is a Datacom/DB module.
The problem here was due to a library concatenation problem in this CICS region.
There was a 'stray' earlier version of SC00DDIN being loaded
This was determined by issuing DBUT M=SC00DDIN which displayed the SC00DDIN loaded to this CICS region and viewing the eyecatcher.
DBUT is a Datacom CICS Services (DBC) CICS transaction.
For the short term, once the SC00DDIN module was replaced in that load library and a CEMT NEWCOPY was issued to refresh SC00DDIN, the DDOL problem was resolved.
For the ultimate resolution, the library concatenation would need to be corrected so that the appropriate product libraries will be used as there may be other module discrepancies.
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