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DDOL ICSCERRP02E - INTERR: Internal system error
Article ID: 111424
DatacomDATACOM - ADCISCOMMON SERVICES FOR Z/OS90S SERVICESDATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OSCOMMON PRODUCT SERVICES COMPONENTCommon ServicesDatacom/ADCA ecoMeter Server Component FOCEASYTRIEVE REPORT GENERATOR FOR COMMON SERVICESINFOCAI MAINTENANCEIPCUNICENTER JCLCHECK COMMON COMPONENTMainframe VM Product ManagerCHORUS SOFTWARE MANAGERCA On Demand PortalCA Service Desk Manager - Unified Self ServicePAM CLIENT FOR LINUX ON MAINFRAMEMAINFRAME CONNECTOR FOR LINUX ON MAINFRAMEGRAPHICAL MANAGEMENT INTERFACEWEB ADMINISTRATOR FOR TOP SECRETXpertware
Why, in a CICS region with no CA Ideal, when sign in to DDOL transaction, getting error:
1-ICSCERRP02E - INTERR: Internal system error
ADRLOG showed the full error:
VL02 ***** START OF DDO ERROR LOG ON 08/16/18 AT 06:37:55 ***** VL02 1-ICSCERRP02E - INTERR: Internal system error VL02 SRVC=VPE FUNC=$APS RC=001 PGM=DDDDIPR . -08C4 VL02 CALPGM= . - CURACT= ACTTYP= USER=JMG ERRID= VL02 SYS= ENTTYP= ENTNAM= ENTVER= ENTSTAT= VL02 VL02 ***** END OF DDO ERROR LOG ON 08/16/18 AT 06:37:55 *****
The PGM=DDDDIPR is the internal name for module SC00DDIN which is a Datacom/DB module.
The problem here was due to a library concatenation problem in this CICS region.
There was a 'stray' earlier version of SC00DDIN being loaded This was determined by issuing DBUT M=SC00DDIN which displayed the SC00DDIN loaded to this CICS region and viewing the eyecatcher. DBUT is a Datacom CICS Services (DBC) CICS transaction.
For the short term, once the SC00DDIN module was replaced in that load library and a CEMT NEWCOPY was issued to refresh SC00DDIN, the DDOL problem was resolved. For the ultimate resolution, the library concatenation would need to be corrected so that the appropriate product libraries will be used as there may be other module discrepancies.